Axis Bank Fastag - Retail Login, Recharge & Price

Table of Content

How to get Axis Bank FASTag?
What are the benefits of using Axis FASTag?
How to Apply Axis Bank FASTag?
Axis Bank FASTag Apply Online
Axis Bank FASTag Apply Offline
What are Axis Bank Fastag Charges
Axis Bank FASTag Issuance Charges
Axis Bank FASTag Threshold Charges
Axis Bank FASTag Retail Login
How to Recharge Axis Bank Fastag Recharge?
Axis Bank FASTag Recharge Through NEFT/RTGS
Axis Bank FASTag Recharge By Using UPI
Axis Bank FASTag Recharge By Using Axis Bank ETC Portal
Axis Bank FASTag Recharge through Auto Debit
Axis Bank FASTag Tracking
Axis Bank FASTag Customer Care Number
Where to Stick Axis bank Fastag Sticker in Car

How to get Axis Bank FASTag?

Axis Bank along with a partnership with IHMCL has launched an electronic Toll collection system known as FASTag. FASTag has been made necessary by the government of India from December 15, hence many banks have started issuing the tag which is a rectangular tag of 10 cm * 5 cm having antenna and chip in it which works on Radio Frequency Identification Technology (RFID). The tag is pasted on the front windshield of the four-wheeler which will be detected by RFID readers on Toll Plazas on national highways and toll tax will be deducted automatically from your FASTag wallet.

What are the benefits of using Axis FASTag?

Ease of payment –One does not have to stop to pay cash at the toll plazas and thus can save time too.
Cash-back offer: FASTag usage gives 10% cashback on all the Toll payments across India in the first year.
Online Recharge – Fast Tag can be recharged online through various modes i.e. Credit Card / Debit Card / NEFT/ RTGS or Net banking.
Ease of Tracking – SMS alerts for every transaction at toll plazas.
Online Portal for customers
FASTag has 5 Years of validity.

What are the documents needed to apply for a new Axis Bank FASTag?

You need to submit the following documents along with the application for FASTag:

Registration Certificate (RC) of the vehicle.
KYC documents as per the category of the vehicle owner.

Document Required for Axis Bank Corporate Fastag

Existing Customer:

Submit Registration Certificate (RC) of the vehicle

Payment of a one time fee of Rs.200 plus taxes

Payment of Security Deposit as per vehicle type as per table given below

New Customer:

Submit Registration Certificate (RC) of the vehicle

Payment of a one time fee of Rs.200 plus taxes

Payment of Security Deposit as per vehicle type as per table given below

Open a current account with Axis Bank which can be linked to the tag

How to Apply Axis Bank FASTag?

It’s very easy to get Axis Bank FASTag for your four-wheelers. There are two ways to get your vehicle registered with FASTag. If you don’t want to go to the bank you can apply by submitting the application online and if you are comfortable going to the point of sale location of Axis Bank, you can apply for it offline

Axis Bank FASTag Apply Online

Follow the steps mentioned below to get your FASTag online from Axis Bank:

Go to axis bank’s website or click axis bank fastag apply link.
If you have an axis bank account fill in the account number, vehicle number, and captcha to continue.
If you are not having axis bank account numbers than fill in your mobile number, vehicle information, and captcha.
After you filled the first form, then you will be proceeding to vehicle information form where you will be required to fill all
your necessary details are given in the form.
You will need to select a KYC document which can be Aadhar card, voter card, or Pan card and also a scanned copy of the registration certificate of your four-wheeler which you need to upload.
Verify the details filled in the form and enter the captcha.
Click on the validate button to proceed after reviewing your form.
Make the payment shown on the screen and you have successfully applied for FASTag online.

Axis Bank FASTag Apply Offline

When you will apply for axis bank FASTag offline, it is necessary to take your vehicle to the Point of Sale location of Axis Bank. Follow the below-mentioned steps to get your Axis Bank fastag offline:

Go to any Axis Bank Point of Sale location along with your vehicle.
Go to Banking Officer and ask for Axis Bank fastag form.
Fill the form and get it signed by the owner and hand it over to the officer.
Give the required documents to the banking representative which are KYC documents such as Aadhar card, voter card, document for the vehicle which is registration certificate (RC) of the vehicle, a photograph of the owner.
Pay the fees to the bank after submitting documents and your FASTag account will be created.

What are Axis Bank Fastag Charges?

The axis bank charges the fees according to the class of the vehicle. The issuance fees for the tag is the same for all the classes of the vehicle. The main components included in the Axis Bank FASTag charges are security deposit, tag issuance fees, and threshold amount which is necessary for the activation of the tag. Let’s see the charge for the tag in the table given below:

Axis Bank FASTag Issuance Charges

Particulars	Amount (INR)
Tag Issuance fee (one time)	0/- (inclusive of taxes) *Free FASTag limited period offer
Reissuance Fees	100/- (inclusive of taxes)
Security Deposit	200/- (inclusive of taxes)

Let’s see the tag issuance charges, security deposit required and threshold amount for the Axis Bank Fastag for vehicle class 4,5,6,7, 12, 15, and 16. The color of the tag issued also depends on the class of the vehicle.

Axis Bank FASTag Threshold Charges

Vehicle Class	Vehicle Class Description	Threshold amount
4	Car / Jeep / Van	160
4	Tata Ace and Similar mini Light Commercial Vehicle	160
5	Light commercial vehicle 2-axle/ MiniBus	250
6	Bus 3-axle	500
6	Truck 3-axle	500
7	Bus 2-axle / Mini-Bus	350
7	Truck 2-axle	350
12	Tractor / Tractor with trailer	550
12	Truck 4-axle	550
12	Truck 5-axle	550
12	Truck 6-axle	550
15	Truck 7-axle and above	650
16	Earth Moving / Heavy Construction Machine	550

When you apply for axis bank FASTag online or offline, you will need to generate a User Id and Password for your Fastag wallet. After you register you can go to Axis Bank Fastag first time login and see all the transactions related to your FASTag accounts. You can also make complaints on your account regarding any discrepancy that occurred during Electronic Toll Collection at Toll Plazas through your account.

Check Here Step by Step Guide of How to Login Axis Bank Fastag

How to Recharge Axis Bank Fastag Recharge?

After the issuance of Fastag for your vehicle you can zip through the national highways without getting stranded in the long queues at the toll plazas. But somehow you get low on the balance on your FASTag account, you will have to recharge your wallet. Axis Bank FASTag provides various options to get your Fastag wallet recharged. Let’s have a look at various modes by which we can get our FASTag account recharged:

Axis Bank FASTag Recharge Through NEFT/RTGS

A person having an axis bank account needs to login to their banking website or if they have a mobile app they can log in on the mobile.
The next step is to add the vehicle you have registered for FASTag as a beneficiary. You will need to put the registration number of your four-wheeler or Fastag Wallet Id as a beneficiary.
Enter the IFSC CODE of the bank which in case of Axis Bank is UTIB0000ETC.
Your vehicle gets added as beneficiary and now you can recharge your Fastag wallet through NEFT/RTGS.

Axis Bank FASTag Recharge By Using UPI

UPI has become one of the most convenient modes for payments nowadays. Axis Bank also provides the option to recharge your Fastag wallet through UPI. You can recharge your AXis Bank Fastag walled by using the following address: netc.<10 digit registered vehicle number >@axisbank This method of recharge will not work if your vehicle number is very old and is not of 10 digits.

Axis Bank FASTag Recharge By Using Axis Bank ETC Portal

Login to the ETC portal of your Axis Bank FASTag account.
Go to Menu->Road User Center ->Payment and Top-up -> Recharge, a recharge here can be done using a debit card, credit card, net banking, and UPI.

Axis Bank FASTag Recharge through Auto Debit

If you are an existing Axis Bank account holder, you need to send an email to etc.management@axisbank.com mentioning the threshold amount. Whenever balance will go blow threshold amount in your FASTag wallet, your wallet will get recharged by auto debiting the amount you mentioned in your email.

Axis Bank FASTag Tracking

If you have not received your FASTag after you have applied it through the ETC portal of the bank, there is a facility to track your FASTag order. Axis Bank FASTag Tracking can be done through the tracking link of Bluedart where you need to put the registered vehicle number as a reference number. It will take 7-8 days to reach the FASTag to your mentioned address filled in the form in case of urban areas and 15 days for sub-urban areas.

Axis Bank FASTag Customer Care Number

You might face some problems related to your Axis Bank Fastag. Some of the common problems are:

Toll Plaza not accepting your FASTag.
FASTag is not readable at toll even when it is an inactive state.
Your FASTag got blacklisted.

To handle all the problems mentioned above there is a helpline number provided by the bank for its FASTag customer. You can make a call at the number mentioned below which will provide you assistance for your FASTag related issues. Axis Bank FASTag Customer Care Number: 1800 419 8585

What do I do in case I am selling my car/Buying a second-hand car, bearing an Axis Bank FASTag?

In case you are selling your car, please remove (destroy) the FASTag issued to it and close its linked wallet. On purchase of second-hand cars (bearing a FASTag) too, you shall need to remove its existing tag and issue a fresh FASTag under your name.

I have two vehicles, can I use one Axis Bank FASTag for two vehicles?

No, you will need to take two separate FASTags for the two vehicles.

Can I avail the Axis Bank monthly pass?

Yes, you can avail the monthly pass and the facility is specific to each toll plaza. This can be availed through the toll plaza or through the NHAI website.

How do I block the Axis Bank FASTag account, in case my vehicle is lost?

You can call the customer care no. 18004198585 and block your FASTag account.

What are the KYC documents required to apply for Axis Bank FASTag for Corporate?

Proprietorship: PAN Card of Proprietor, Address Proof of Proprietor, Shop Act or other Firm proof

Public Ltd./ Private Ltd./ Partnership: PAN Card of the Corporate, Photo ID of signing authority, List of Directors with addressed / Name and addresses of Partners, Certificate of Incorporation/ Partnership Deed/Registration certificate of the firm.

What is the validity period of the Axis Bank FASTag card?

The tag has a validity of 5 years and after purchasing, you only need to recharge/ top up the tag as per your requirement.

How to deactivate my fastag account AXIS BANK gets my money back.

Write an email at etc.management@axisbank.com with your customer number, wallet id, and attach a copy of RC and a canceled cheque so that amount is refunded in that account. after giving them an email call to customer care at 18004198585 and give them the interaction id they will process the complaint and your amount will be refunded to your account within 5-6 working days.

Where to Stick Axis bank Fastag Sticker in Car

Read the Instruction Carefully Before Affixing.
Don’t paste Fastag on dirty/wet glass surface.
If the original adhesive is insufficient, return the fastag and get it replaced.
Don’t use cello tape/any supplementary adhesive to affix Fastag.
Don’t try to peel off and reposition Fastag.

Step 1

Remove the Adhesive liner from the tag sticker

how-to-stick-fastag-step-1
Step 2

Install on the top middle center of the windshield from INSIDE the vehicle ( behind the rearview mirror)

how-to-stick-fastag-step-2

Step 3

Always keep the adhesive side facing outside.

how-to-stick-fastag-step-3

Step 4

Press the sticker gently on the windshield

Step 5

Once the sticker is pasted do not try to remove or reposition it

In Case there is any issue/clarification required during the affixation of the tag. Please contact the Toll- free Number 18004198585

Fastag Banks list with Customer Care Number

Sr No.	Issuing Bank	Customer Care Helpline No
1	Axis Bank	1800-419-8585
2	ICICI Bank	1800-2100-104
3	IDFC Bank	1800-266-9970
4	State Bank of India	1800-11-0018
5	HDFC Bank	1800-120-1243
6	Karur Vysya Bank	1800-102-1916
7	EQUITAS Small Finance Bank	1800-419-1996
8	Paytm Payments Bank Ltd	1800-102-6480
9	Kotak Mahindra Bank	1800-419-6606
10	Syndicate Bank	1800-425-0585
11	Federal Bank	1800-266-9520
12	South Indian Bank	1800-425-1809
13	Punjab National Bank	080-67295310
14	Punjab & Maharashtra Co-op Bank	1800-223-993
15	Saraswat Bank	1800-266-9545
16	Fino Payments Bank	1860-266-3466
17	City Union Bank	1800-2587200
18	Bank of Baroda	1800-1034568
19	IndusInd Bank	1860-5005004
20	Yes Bank	1800-1200
21	Union Bank	1800-222244
22	Nagpur Nagarik Sahakari Bank Ltd	1800-2667183
23	Airtel Payments bank	400