City Union Bank ( CUB) Fastag – Login, Recharge & Customer Care Number

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How to Apply for City Union Bank Fastag?

An RFID device, CUB FASTag is issued by city union bank for the customers which allows the people to go cashless at the toll plazas.

CUB FASTag program is a part of National Electronic Toll Collection (NETC) which was rolled out by NPCI following the guidelines given by NHAI and IHMCL.

The vehicle who have affixed CUB FASTag will have to pass through ETC lanes available at toll plazas and your toll will be automatically deducted from your CUB FASTag wallet.

Benefits of using CUB FASTag are:

  • Auto Debit of toll by scanning of tag by RFID reader at ETC lanes on plazas.
  • 2.5% cashback available for the year 2019-2020.
  • Throughout the day customer support.
  • A CUB FASTag customer portal for all your FASTag transactions.
  • Alerts by SMS of your transactions.

Documents Required to Apply for City Union Bank FASTag:

The documents required to apply for City Union Bank FASTag are the following:

  • RC book of the vehicle
  • Passport size photo of the vehicle owner
  • PAN Card
  • Customer Aadhaar Card (For non-CUB customers)

For corporate (As per our CUB KYC norms)

  • RC book of the vehicle
  • Passport size photo of the vehicle owner
  • Corporate PAN card
  • Authorised Signatory Aadhaar
  • GST certificate or company incorporation certificate

How to Get City Union Bank FASTag Application Form?

You can apply for city union bank FASTag by visiting the branch of the bank. Follow the below mentioned steps to get city union bank FASTag:

  • Visit the CUB Bank branch and ask for city union bank fastag form.
  • Fill the form and affix the photograph of the vehicle owner on the form.
  • Submit photocopies of required KYC Documents and also the Registration Certificate of the vehicle.
  • Submit the form and a FASTag will get issued for your vehicle after paying the mandatory fees required for the activation of the tag.

The mandatory KYC Documents required for applying CUB FASTag program are:

For individual

If you are applying for the CUB FASTag account as an individual you will need to submit:

  • Registration Certificate of the vehicle.
  • Vehicle Owner’s Passport Photograph
  • A PAN Card
  • An aadhar card of the individual if you are not an account holder of city union bank.

For corporate

If a customer applies for the FASTag account with city union bank as a corporate, you will need the following documents:

  • RC of the vehicle
  • A Corporate PAN Card
  • An Authorized Signatory Aadhaar Card
  • Incorporation Certificate of the company or a GST Certificate

City Union Bank FASTag Charges and Fees

FASTag charges are almost the same across the banks which include a security deposit, minimum loan amount, and tag joining fees. Based on the type of vehicle you are applying for the FASTag, you will be charged the fees. You can check out the CUB FASTag fees and charges in the table below:

City Union Bank FAStag fee and Charges

S.No.Vehicle TypeTag ColorVehicle ClassTag Joining feeSecurity DepositInitial/Min LoadReplacement FeeInactivity FeeClosure Fee
1Car / Jeep / Van/Small commercial vehicleViolet41002002001000100
2Light Commercial VehicleOrange51003003001000100
3Three Axle Commercial VehiclesYellow61003003001000100
4Bus/TruckGreen71004004001000100
54 to 6 axlePink121004004001000100
67 or More AxleBlue151004004001000100
7Heavy Construction Machinery (HCM)/Earth Moving Equipment (EME)Black161005005001000100

CUB Fastag User Login

When you apply for CUB FASTag program, a CUB FASTag account is created which can be accessed online through CUB FASTag customer portal. By logging in into your city union bank fastag login, you can view all the transactions related to CUB FASTag Account, do recharge. You will get your city union bank FASTag user credentials on your mobile phone which you had given during the registration of the FASTag. Enter your User ID and password to login to your account.

How to do City Union Bank FASTag Recharge Online?

The CUB FASTag recharge online can be done through various methods which include debit card, credit card, internet banking by getting logged in into your CUB FASTag user login account. It can be also done through UPI apps such as Google Pay, PayTM, BHIM UPI, etc. Follow the below-mentioned format to get your account recharge online through UPI:

NETC.<vehicle number>@CUB

If you have a corporate FASTag account with city union bank, you need to follow the below-mentioned format:

NETC.< fastag wallet account number>@CUB

You can do a maximum of Rs 10,000 recharge done if you have a non-KYC FASTag account with city union bank and up to Rs 1,00,000 if you have a KYC account. The minimum amount by which you can recharge your account is Rs 200.

City Union Bank FASTag Customer Care number

  • Customer Care number: 18002587200.
  • Customer Care email id:fastagcare@cityunionbank.in
  • MoRTH/NHAI/IHMCL has launched a 1033 helpline number for addressing FASTag complaints at toll plaza level.
  • Customer can simply dial 1033 from Mobile/Landline for the following issues:
    • Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
    • Plaza not accepting FASTag
    • Plaza not able to read the Tag
    • Plaza not supporting for monthly pass issuance
    • Any other applicable issue for FASTag.

Note: The customer care number is printed at the backside of the tag.

Fastag Banks list with Customer Care Number

Sr No.Issuing BankCustomer Care Helpline No
1Axis Bank1800-419-8585
2ICICI Bank1800-2100-104
3IDFC Bank1800-266-9970
4State Bank of India1800-11-0018
5HDFC Bank1800-120-1243
6Karur Vysya Bank1800-102-1916
7EQUITAS Small Finance Bank1800-419-1996
8Paytm Payments Bank Ltd1800-102-6480
9Kotak Mahindra Bank1800-419-6606
10Syndicate Bank1800-425-0585
11Federal Bank1800-266-9520
12South Indian Bank1800-425-1809
13Punjab National Bank080-67295310
14Punjab & Maharashtra Co-op Bank1800-223-993
15Saraswat Bank1800-266-9545
16Fino Payments Bank1860-266-3466
17City Union Bank1800-2587200
18Bank of Baroda1800-1034568
19IndusInd Bank1860-5005004
20Yes Bank1800-1200
21Union Bank1800-222244
22Nagpur Nagarik Sahakari Bank Ltd1800-2667183
23Airtel Payments bank400

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