City Union Bank ( CUB) Fastag – Login, Recharge & Customer Care Number


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How to Apply for City Union Bank Fastag?

An RFID device, CUB FASTag is issued by city union bank for the customers which allows the people to go cashless at the toll plazas. CUB FASTag program is a part of National Electronic Toll Collection (NETC) which was rolled out by NPCI following the guidelines given by NHAI and IHMCL. The vehicle who have affixed CUB FASTag will have to pass through ETC lanes available at toll plazas and your toll will be automatically deducted from your CUB FASTag wallet.

Benefits of using CUB FASTag are:

  • Auto Debit of toll by scanning of tag by RFID reader at ETC lanes on plazas.
  • 2.5% cashback available for the year 2019-2020.
  • Throughout the day customer support.
  • A CUB FASTag customer portal for all your FASTag transactions.
  • Alerts by SMS of your transactions.

Documents Required to Apply for City Union Bank FASTag:

The documents required to apply for City Union Bank FASTag are the following:

  • RC book of the vehicle
  • Passport size photo of the vehicle owner
  • PAN Card
  • Customer Aadhaar Card (For non-CUB customers)

For corporate (As per our CUB KYC norms)

  • RC book of the vehicle
  • Passport size photo of the vehicle owner
  • Corporate PAN card
  • Authorised Signatory Aadhaar
  • GST certificate or company incorporation certificate

How to Get City Union Bank FASTag Application Form?

You can apply for city union bank FASTag by visiting the branch of the bank. Follow the below mentioned steps to get city union bank FASTag:

  • Visit the CUB Bank branch and ask for city union bank fastag form.
  • Fill the form and affix the photograph of the vehicle owner on the form.
  • Submit photocopies of required KYC Documents and also the Registration Certificate of the vehicle.
  • Submit the form and a FASTag will get issued for your vehicle after paying the mandatory fees required for the activation of the tag.

The mandatory KYC Documents required for applying CUB FASTag program are:

For individual

If you are applying for the CUB FASTag account as an individual you will need to submit:

  • Registration Certificate of the vehicle.
  • Vehicle Owner’s Passport Photograph
  • A PAN Card
  • An aadhar card of the individual if you are not an account holder of city union bank.

For corporate

If a customer applies for the FASTag account with city union bank as a corporate, you will need the following documents:

  • RC of the vehicle
  • A Corporate PAN Card
  • An Authorized Signatory Aadhaar Card
  • Incorporation Certificate of the company or a GST Certificate

City Union Bank FASTag Charges and Fees

FASTag charges are almost the same across the banks which include a security deposit, minimum loan amount, and tag joining fees. Based on the type of vehicle you are applying for the FASTag, you will be charged the fees. You can check out the CUB FASTag fees and charges in the table below:

City Union Bank FAStag fee and Charges

S.No. Vehicle Type Tag Color Vehicle Class Tag Joining fee Security Deposit Initial/Min Load Replacement Fee Inactivity Fee Closure Fee
1 Car / Jeep / Van/Small commercial vehicle Violet 4 100 200 200 100 0 100
2 Light Commercial Vehicle Orange 5 100 300 300 100 0 100
3 Three Axle Commercial Vehicles Yellow 6 100 300 300 100 0 100
4 Bus/Truck Green 7 100 400 400 100 0 100
5 4 to 6 axle Pink 12 100 400 400 100 0 100
6 7 or More Axle Blue 15 100 400 400 100 0 100
7 Heavy Construction Machinery (HCM)/Earth Moving Equipment (EME) Black 16 100 500 500 100 0 100

CUB Fastag User Login

When you apply for CUB FASTag program, a CUB FASTag account is created which can be accessed online through CUB FASTag customer portal. By logging in into your city union bank fastag login, you can view all the transactions related to CUB FASTag Account, do recharge. You will get your city union bank FASTag user credentials on your mobile phone which you had given during the registration of the FASTag. Enter your User ID and password to login to your account.

How to do City Union Bank FASTag Recharge Online?

The CUB FASTag recharge online can be done through various methods which include debit card, credit card, internet banking by getting logged in into your CUB FASTag user login account. It can be also done through UPI apps such as Google Pay, PayTM, BHIM UPI, etc. Follow the below-mentioned format to get your account recharge online through UPI:

NETC.<vehicle number>@CUB

If you have a corporate FASTag account with city union bank, you need to follow the below-mentioned format:

NETC.< fastag wallet account number>@CUB

You can do a maximum of Rs 10,000 recharge done if you have a non-KYC FASTag account with city union bank and up to Rs 1,00,000 if you have a KYC account. The minimum amount by which you can recharge your account is Rs 200.

City Union Bank FASTag Customer Care number

  • Customer Care number: 18002587200.
  • Customer Care email
  • MoRTH/NHAI/IHMCL has launched a 1033 helpline number for addressing FASTag complaints at toll plaza level.
  • Customer can simply dial 1033 from Mobile/Landline for the following issues:
    • Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
    • Plaza not accepting FASTag
    • Plaza not able to read the Tag
    • Plaza not supporting for monthly pass issuance
    • Any other applicable issue for FASTag.

Note: The customer care number is printed at the backside of the tag.

Fastag Banks list with Customer Care Number

Sr No. Issuing Bank Customer Care Helpline No
1 Axis Bank 1800-419-8585
2 ICICI Bank 1800-2100-104
3 IDFC Bank 1800-266-9970
4 State Bank of India 1800-11-0018
5 HDFC Bank 1800-120-1243
6 Karur Vysya Bank 1800-102-1916
7 EQUITAS Small Finance Bank 1800-419-1996
8 Paytm Payments Bank Ltd 1800-102-6480
9 Kotak Mahindra Bank 1800-419-6606
10 Syndicate Bank 1800-425-0585
11 Federal Bank 1800-266-9520
12 South Indian Bank 1800-425-1809
13 Punjab National Bank 080-67295310
14 Punjab & Maharashtra Co-op Bank 1800-223-993
15 Saraswat Bank 1800-266-9545
16 Fino Payments Bank 1860-266-3466
17 City Union Bank 1800-2587200
18 Bank of Baroda 1800-1034568
19 IndusInd Bank 1860-5005004
20 Yes Bank 1800-1200
21 Union Bank 1800-222244
22 Nagpur Nagarik Sahakari Bank Ltd 1800-2667183
23 Airtel Payments bank 400

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