How Does FASTag Works for Return & Multiple Journey

The government had extended the date of attaching the Fastag on your vehicle from 01 December to 15 December 2019, so that all the vehicle owners can install the Fastag.

As the Fastag has been made mandatory by the Government, so most people have doubt in their mind that, how the Fastag charges will be calculated for the return journey, that is how much they will have to pay for their return trip to the same toll plaza. Let’s see in detail, how the Fastag will work for your return journey.

Suppose the Fastag charges for the single-way journey at a toll plaza is Rs. 50 and for the round trip, it is Rs. 80. So when you cross that toll plaza for the First time, then Rs. 50 will be deducted from your Fastag Wallet for the First time. And if you return through the same toll plaza within 24 hours, then Rs. 30 will be deducted from your Fastag Wallet on your return trip. In other words, the total amount of round trip (Rs. 80) minus the amount of single way trip (Rs. 50) i.e 80-50=30 will be charged from your Fastag account while crossing the single toll plaza within 24 hours. We can summarize this process once again as below:

  • First time Rs. 50 will be deducted from your Fastag Wallet when you cross a toll during a single-way journey.
  • If you cross the toll within 24 hours (or the specified cut-off time), then Rs. 80 – Rs. 50 i.e difference of round trip cost and single way trip cost will be deducted.
  • If you cross the toll for the third time within the same day, then Rs.50 i.e full cost of single way trip is deducted.

The toll plaza keeps a record of your journey while you cross through it for the first time and will deduct the amount as per the above formula when you come back.

Although the process of calculating the charges for return trip is same at all toll plazas acroos the country, but the time limit specified for your return journey may vary depending upon the toll plazas as below:

  • At some toll plazas the stipulated time is 24 hours, from the time the vehicle owner crosses that toll for the first time and returns back.
  • The cut off time is at 12:OO O’Clock midnight at some toll plazas.
  • Few toll plazas have time at 12 noon between your single way and return journey.

Fastag Banks list with Customer Care Number

Sr No. Issuing Bank Customer Care Helpline No
1 Axis Bank 1800-419-8585
2 ICICI Bank 1800-2100-104
3 IDFC Bank 1800-266-9970
4 State Bank of India 1800-11-0018
5 HDFC Bank 1800-120-1243
6 Karur Vysya Bank 1800-102-1916
7 EQUITAS Small Finance Bank 1800-419-1996
8 PayTM Payments Bank Ltd 1800-102-6480
9 Kotak Mahindra Bank 1800-419-6606
10 Syndicate Bank 1800-425-0585
11 Federal Bank 1800-266-9520
12 South Indian Bank 1800-425-1809
13 Punjab National Bank 080-67295310
14 Allahabad Bank 1800 258 6680
15 Saraswat Bank 1800-266-9545
16 Fino Payments Bank 1860-266-3466
17 City Union Bank 1800-2587200
18 Bank of Baroda 1800-1034568
19 IndusInd Bank 1860-5005004
20 Yes Bank 1800-1200
21 Union Bank 1800-222244
22 Nagpur Nagarik Sahakari Bank Ltd 1800-2667183
23 Airtel Payments bank 400
24  Canara Bank  1800-103-3568
25 Bank of Maharashtra  1800 233 4526
26 Central Bank of India  1800 22 1911
27  Jammu and Kashmir Bank  1800 572 1370
28  Thrissur District Cooperative Bank (Kerala Bank)

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