How Does FASTag Works for Return & Multiple Journey

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The government had extended the date of attaching the Fastag on your vehicle from 01 December to 15 December 2019, so that all the vehicle owners can install the Fastag.

As the Fastag has been made mandatory by the Government, so most people have doubt in their mind that, how the Fastag charges will be calculated for the return journey, that is how much they will have to pay for their return trip to the same toll plaza. Let’s see in detail, how the Fastag will work for your return journey.

Suppose the Fastag charges for the single-way journey at a toll plaza is Rs. 50 and for the round trip, it is Rs. 80. So when you cross that toll plaza for the First time, then Rs. 50 will be deducted from your Fastag Wallet for the First time. And if you return through the same toll plaza within 24 hours, then Rs. 30 will be deducted from your Fastag Wallet on your return trip. In other words, the total amount of round trip (Rs. 80) minus the amount of single way trip (Rs. 50) i.e 80-50=30 will be charged from your Fastag account while crossing the single toll plaza within 24 hours. We can summarize this process once again as below:

  • First time Rs. 50 will be deducted from your Fastag Wallet when you cross a toll during a single-way journey.
  • If you cross the toll within 24 hours (or the specified cut-off time), then Rs. 80 – Rs. 50 i.e difference of round trip cost and single way trip cost will be deducted.
  • If you cross the toll for the third time within the same day, then Rs.50 i.e full cost of single way trip is deducted.

The toll plaza keeps a record of your journey while you cross through it for the first time and will deduct the amount as per the above formula when you come back.

Although the process of calculating the charges for return trip is same at all toll plazas acroos the country, but the time limit specified for your return journey may vary depending upon the toll plazas as below:

  • At some toll plazas the stipulated time is 24 hours, from the time the vehicle owner crosses that toll for the first time and returns back.
  • The cut off time is at 12:OO O’Clock midnight at some toll plazas.
  • Few toll plazas have time at 12 noon between your single way and return journey.

Fastag Banks list with Customer Care Number

Sr No.Issuing BankCustomer Care Helpline No
1Axis Bank1800-419-8585
2ICICI Bank1800-2100-104
3IDFC Bank1800-266-9970
4State Bank of India1800-11-0018
5HDFC Bank1800-120-1243
6Karur Vysya Bank1800-102-1916
7EQUITAS Small Finance Bank1800-419-1996
8PayTM Payments Bank Ltd1800-102-6480
9Kotak Mahindra Bank1800-419-6606
10Syndicate Bank1800-425-0585
11Federal Bank1800-266-9520
12South Indian Bank1800-425-1809
13Punjab National Bank080-67295310
14Allahabad Bank1800 258 6680
15Saraswat Bank1800-266-9545
16Fino Payments Bank1860-266-3466
17City Union Bank1800-2587200
18Bank of Baroda1800-1034568
19IndusInd Bank1860-5005004
20Yes Bank1800-1200
21Union Bank1800-222244
22Nagpur Nagarik Sahakari Bank Ltd1800-2667183
23Airtel Payments bank400
24 Canara Bank 1800-103-3568
25Bank of Maharashtra 1800 233 4526
26Central Bank of India 1800 22 1911
27 Jammu and Kashmir Bank 1800 572 1370
28 Thrissur District Cooperative Bank (Kerala Bank)
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