If you have a four wheeler vehicle, then you must be well aware of what a Fastag is and how to purchase, activate and recharge it. But do you know how to deactivate or close a Fastag account. If not, then here in this article we will explain in complete detail, how to deactivate your Fastag. Suppose you have a Fastag purchased from HDFC Bank, then here you will find everything you need to know about deactivating your HDFC Bank Fastag account.
There may be many situations when you have to deactivate or close your HDFC Bank Fastag. For any reason like you have sold your old car, purchased a new car, your Fastag is not working, bar code is not working properly, the windscreen of your car is broken or for any other reason you have to deactivate your HDFC Bank Fastag. If you don’t deactivate your Fastag for any of the above reasons, then the amount will automatically get deducted from your account. We will explain step by step how you can easily deactivate your HDFC Bank Fastag account from your mobile phone.
Usually vehicle owners purchase Fastag from these sources like Paytm, Banks or any other POS (Point of Sale) which are authorized by NHAI like HDFC Bank. The simplest method of deactivating your HDFC Bank Fastag is by calling the Fastag helpline number i.e 1033. After calling this number you have to initiate a request to deactivate your Fastag account. Another way of deactivating a Fastag account is by calling the toll free number of the particular Fastag provider which in our case is HDFC Bank.
You can contact the customer support center of HDFC Bank by calling at the phone number 18001201243. Once you call this number, the customer care executive of HDFC Bank will guide you how you can quickly and hassle free deactivate your HDFC Bank Fastag Account.
HDFC Bank Customer Care Number for Deactivating Fastag: 18001201243
Steps to deactivate HDFC Bank Fastag
- Login in to FASTag Portal with User ID / Wallet ID and Password.
- Select the option of Service Request -> Generate Service Request.
- Select Request Type as Closure Request to close the RIFD Tag or Wallet.
- Also once block FASTag account by calling 24×7 Customer Care on 18001201243.
We can summarize the above steps as, after filling the form and desired information your request for deactivating the HDFC Bank Fastag will be submitted. You will see a message saying, it may take some moment to submit your closing request. A message will arrive on your mobile phone in which it is mentioned that the HDFC Bank customer support team has received your request for closing the Fastag and it will be processed soon.
After following the above mentioned steps, your request for closing the HDFC Bank Fastag account will be submitted and your account will be closed within a few days.