How to Deactivate/Close your ICICI Bank Fastag

If you have a four wheeler vehicle, then you must be well aware of what a Fastag is and how to purchase, activate and recharge it. But do you know how to deactivate or close a Fastag account. If not, then here in this article we will explain in complete detail, how to deactivate your Fastag. Suppose you have a Fastag purchased from ICICI Bank, then here you will find everything you need to know about deactivating your ICICI Bank Fastag account.

There may be many situations when you have to deactivate or close your ICICI Bank Fastag. For any reason like you have sold your old car, purchased a new car, your Fastag is not working, bar code is not working properly, the windscreen of your car is broken or for any other reason you have to deactivate your ICICI Bank Fastag. If you don’t deactivate your Fastag for any of the above reasons, then the amount will automatically get deducted from your account. We will explain step by step how you can easily deactivate your ICICI Bank Fastag account from your mobile phone.

Usually vehicle owners purchase Fastag from these sources like Paytm, Banks or any other POS (Point of Sale) which are authorized by NHAI like ICICI Bank. The simplest method of deactivating your ICICI Bank Fastag is by calling the Fastag helpline number i.e 1033. After calling this number you have to initiate a request to deactivate your Fastag account. Another way of deactivating a Fastag account is by calling the toll free number of the particular Fastag provider which in our case is ICICI Bank.

You can contact the customer support center of ICICI Bank by calling at the phone number 1860-267-0104. Once you call this number, the customer care executive of ICICI Bank will guide you how you can quickly and hassle free deactivate your ICICI Bank Fastag Account.

ICICI Bank Customer Care Number for Deactivating Fastag:

You may contact our customer care @ 1800-210-0104 (Toll Free)/ 1860-267-0104 (Chargeable).

Steps to Deactivate ICICI Bank Fastag

  • When you call on the above phone number you will be asked to choose a particular number to deactivate your Fastag account.
  • After pressing the required number, you will receive a message on your registered mobile number.
  • This message is from ICICI Bank for the closing of your Fastag account. This message says, click on the link to deactivate your ICICI Bank Fastag account.
  • Also in this message it is mentioned that, fill in the required details to close the Fastag account.
  • So after clicking the link received on your phone, ICICI Bank page to close the Fastag will open up.
  • Here you will have to mention much required information.
  • You have to mention the reason for closing your Fastag account. Here you mention the particular reason for closing the account like you have sold your car etc.
  • Then you have to provide the RC number of the vehicle.
  • Also you have to enter your ICICI Bank Fastag id and Bar code number.
  • You also have to upload the scanned copy of your RC which should be very clear.
  • After providing all these information your request for deactivating the ICICI Bank Fastag will be submitted.

We can summarize the above steps as, after filling the form and desired information your request for deactivating the ICICI Bank Fastag will be submitted. You will see a message saying, it may take some moment to submit your closing request. A message will arrive on your mobile phone in which it is mentioned that the ICICI Bank customer support team has received your request for closing the Fastag and it will be processed soon.

After following the above mentioned steps, your request for closing the ICICI Bank Fastag account will be submitted and your account will be closed within a few days.

What are the ICICI Bank FASTag services available under WhatsApp Banking?

WhatsApp Banking provides the following services under ICICI Bank FASTag:

  • Check Tag Balance
  • See Tag transaction details
  • Request for a New Tag
  • Update the Vehicle Licence plate number

Please follow the steps mentioned below to use any of the above-mentioned services.

Step 1: Save the number 8640086400 in your contact list

Step 2: Say Hi from your registered mobile number

Step 3: You will see a total of 10 menu options. Type FASTag or the option number to proceed

Step 4: You will see a total of 4 menu options

Step 5: Please select an option number to proceed.

Fastag Banks list with Customer Care Number

Sr No.Issuing BankCustomer Care Helpline No
1Axis Bank1800-419-8585
2ICICI Bank1800-2100-104
3IDFC Bank1800-266-9970
4State Bank of India1800-11-0018
5HDFC Bank1800-120-1243
6Karur Vysya Bank1800-102-1916
7EQUITAS Small Finance Bank1800-419-1996
8Paytm Payments Bank Ltd1800-102-6480
9Kotak Mahindra Bank1800-419-6606
10Syndicate Bank1800-425-0585
11Federal Bank1800-266-9520
12South Indian Bank1800-425-1809
13Punjab National Bank080-67295310
14Punjab & Maharashtra Co-op Bank1800-223-993
15Saraswat Bank1800-266-9545
16Fino Payments Bank1860-266-3466
17City Union Bank1800-2587200
18Bank of Baroda1800-1034568
19IndusInd Bank1860-5005004
20Yes Bank1800-1200
21Union Bank1800-222244
22Nagpur Nagarik Sahakari Bank Ltd1800-2667183
23Airtel Payments bank400

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