Indusind Bank Fastag – Login, Recharge & Customer Care Number

How to Buy IndusInd Bank FASTag?

It’s really frustrating when you have to wait in long queues to get your vehicle ahead on the highway for the deduction of toll fees. To clear such frustration NPCI along with NHAI and IHMCL came with the innovation of a tag known as FASTag to give you a hassle free ride on a national highways. Indusind bank FASTag is a reloadable tag which uses Radio Frequency Identification technology (RFID) to deduct the payments at toll plaza which is a part of National Electronic Toll Collection Program. The tag is linked to a prepaid account from where the money will be deducted when you cross through any toll plaza. The Indusind FASTag comes with the validity of 5 years which can be recharged when the balance is low in your FASTag account.

Indusind Bank Fastag Feature

  • Sms Alerts For Transactions
  • No Need To Carry Cash
  • Online Recharge
  • Web Portal For Customers

Indusind Bank Fastag Benefits

  • FASTag employs Radio Frequency Identification (RFID) technology to facilitate paying at toll booths for a hassle free commute.
  • The tag is linked to a prepaid account which lets the user pay at toll booth without worrying about carrying the exact cash on national and state highways.
  • Once the tag is active, it is affixed on the vehicle’s windscreen which aligns with the RFID technology for a hassle free travel across national and state highways.
  • The tag comes with a validity of 5 years. After this, the user needs to recharge it as per the requirement.
    Environmental benefit

    • Lower air pollution
    • Minimized use of paper
    • SMS alerts are sent on payment of toll charges or when the balance becomes low etc.
    Social benefit

    • Minimal toll payment hassles
    • Facilitates better highway management
    Economic benefit

    • Reduced effort in management at toll plaza
    • Centralized monitoring
    • Cash less payment
    Customer Benefits

    • Cashback of 2.5% on all toll payments using FASTag up to March 31, 2020
    • Easy recharge/top-up facility available online
    • It can be recharged 24×7 via credit card, debit card, Net banking
  • FASTag is applicable for all categories, make and models of vehicles.
  • Indian Highways Management Company Limited (IHMCL) (a company incorporated by National Highways Authority of India) and National Payment Corporation of India (NPCI) are implementing this program with help from Toll Plaza Concessionaires, FASTag Issuer Agencies and Toll Transaction Acquirer (select banks).

How to apply FASTag in Indusind Bank?

It’s really easy to get you going with the Indusind FASTag registration. You can get your indusind FASTag registered online by following the below mentioned steps:

  • Go to Indusind Bank FASTag portal.
  • Click on Login/Sign Up on the top menu located on the page.
  • After that click on “Sign up” button where you will be redirected to FASTag application or you can go directly to the Indusind FASTag apply link by clicking on the link provided.
  • Now you will see a radio button where you need to select if you have an account with the bank, if yes than fill in the account number and your date of birth or pan card in the form.
  • If you don’t have an account with the bank, you will be redirected to a form where you will fill all your personal details along with the id proof required for kyc of your account.
  • After that click on submit and then you will get a screen where you have to select whether you want to get “Full KYC Wallet” or “Limited KYC Wallet”. Select the account and click on “Accept and Continue”.
  • Than you will receive an OTP on your registered mobile number.
  • Enter the OTP and your Indusind FASTag account is created.
  • In the Dashboard, click on “Add Tag” and add the details of the vehicle which include vehicle class, RC Book and vehicle number.
  • You will be shown the fees to deposit when you add the vehicle details below.
  • After that complete the payment through your preferred payment method and click on “Submit Payment”.
  • After the payment is completed your FASTag will be delivered to your address within speculated time provided by the bank.

How to apply for FASTag in IndusInd Bank offline?

You can also apply for IndusInd Bank FASTag offline by visiting the POS locations of the bank or by visiting any of the branches of the bank. Take your vehicle along with the KYC documents required to open your FASTag account with the indusind bank. You can also download indusind bank FASTag application form and fill it and submit to the bank.

What are the IndusInd FASTag Charges?

IndusInd Bank Charges a tag issuance fees of Rs 100 along with a refundable security deposit and threshold amount which is loaded into customer wallet. Tag fees is same for all the classes of vehicles whereas refundable security deposit and threshold amount is dependent on the class of vehicles. Threshold amount is the minimum balance that needs to be maintained at the time of tag activation. The IndusInd FASTag charges are mentioned in the table given below:

Indusind Bank FASTag Fees & Charges

Issuance FeeOne time Rs.100 including all applicable taxes
Reissuance FeeRs. 100 (including GST)

Refundable Security Deposit:-

NPCI Vehicle ClassDescriptionThreshold amount Loaded into Customers WalletRefundable Security Deposit
4Car/Jeep/Van (VC4)200.00200.00
4Tata Ace and similer mini light Commercial vehicle (VC20)200.00200.00
5Light Commercial vehicle 2-Axle (VC5)140.00300.00
5Mini-Bus (VC9)140.00300.00
6Bus 3-Axle (VC8)300.00400.00
6Light Commercial vehicle 3-Axle (VC6)300.00400.00
6Truck -3 Axle (VC11)300.00500.00
7Bus 2-Axle (VC7)300.00400.00
7Truck -2 Axle (VC10)300.00400.00
12Truck -4 Axle (VC12)300.00500.00
12Truck -5 Axle (VC13)300.00500.00
12Truck -6 Axle (VC14)300.00500.00
15Truck Multi Axle(7 and above) (VC15)300.00500.00
16Earth Moving Machinery (VC16)300.00500.00
16Heavy Construction Machinery (VC17)300.00500.00

Please note:

  • GST applicable from time to time, will be levied on the aforementioned charges.
  • Convenience fee will be applicable for online recharge.
  • Charges mentioned above are subject to change without prior notice.
  • Threshold amount is the minimum recharge amount to be done/balance to be maintained at the time of tag activation.
  • The above mentioned security deposit rates would be applicable as per your vehicle class and will be refunded to only Full KYC Customers, in their bank account, at the time of FASTag account closure.
  • Toll amount will be deducted as per the applicable amount, depending on the vehicle class and the plaza used.

How can IndusInd Bank FASTag Customer login?

When your FASTag account is created , you need to login to customer portal by visiting and generate your user id and password. Enter the mobile number in the prompt and after that you will receive an OTP on your mobile. After that you will receive your FAStag account login details on your mobile which you can use to login and you can view all the information related to your FASTag account. If you have any issues for getting logged in to your FASTag wallet of IndusInd Bank, you can contact indusind bank fastag customer care.

How can you recharge IndusInd FASTag account?

When you get low on balance in your IndusInd Bank FASTag, you will need to recharge the account through various methods which include debit card, credit card, netbanking and other payment methods. The minimum amount by which you can recharge your account is Rs 100 . FUll KYC account holder can recharge their account with a maximum of RS 1,00,000 whereas limited KYC account holder can get its recharge done by a maximum value of Rs 10,000. The tag account can be recharged by paying cash at POS locations also. Here are the steps to get your IndusInd FASTag recharge online:

  • Visit the web portal of INdusind Fastag and get logged in to your account by entering your username and password.
  • Than click on Payments -> Recharge Account
  • Select the tag account which you want to recharge and and enter the amount by which you want to upload your account.
  • After the click on “Pay By Online” and click on “Continue” button.
  • After the select the bank from which you will do the payment.
  • Complete the payment and your IndusInd Fastag wallet will be loaded with the money.

indusind Fastag Customer Care Number

You may call our customer care @ 1860 500 5004 for assistance.

Fastag Banks list with Customer Care Number

Sr No.Issuing BankCustomer Care Helpline No
1Axis Bank1800-419-8585
2ICICI Bank1800-2100-104
3IDFC Bank1800-266-9970
4State Bank of India1800-11-0018
5HDFC Bank1800-120-1243
6Karur Vysya Bank1800-102-1916
7EQUITAS Small Finance Bank1800-419-1996
8PayTM Payments Bank Ltd1800-102-6480
9Kotak Mahindra Bank1800-419-6606
10Syndicate Bank1800-425-0585
11Federal Bank1800-266-9520
12South Indian Bank1800-425-1809
13Punjab National Bank080-67295310
14Allahabad Bank1800 258 6680
15Saraswat Bank1800-266-9545
16Fino Payments Bank1860-266-3466
17City Union Bank1800-2587200
18Bank of Baroda1800-1034568
19IndusInd Bank1860-5005004
20Yes Bank1800-1200
21Union Bank1800-222244
22Nagpur Nagarik Sahakari Bank Ltd1800-2667183
23Airtel Payments bank400
24 Canara Bank 1800-103-3568
25Bank of Maharashtra 1800 233 4526
26Central Bank of India 1800 22 1911
27 Jammu and Kashmir Bank 1800 572 1370
28 Thrissur District Cooperative Bank (Kerala Bank) 

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