What is CUG Wallet balance in ICICI Fastag

Step: 1 Login FASTag portal ↦ Payments ↦ Recharge Account

Step: 2 Select Pay to CUG Wallet useful for Multiple VehiclesSelect Pay to Tag Accounts useful for Individual VehiclesNote: Pay to CUG Wallet ↦ AMT will load to CUG Wallet | Pay to Tag Accounts ↦ AMT will load to individual Vehicles.

Step: 3 Confirm your payment by selecting “Make Payment” option.

Step: 4 Select convenient payment gateway Debit card /Credit Card / Net Banking / Cash card / Wallet.

Step: 5 Successful completion of payment, amount will reflect to your CUG Balance (Or) Tags Account (Current Balance).

Step: 6 Manual Transfer from CUG to Tag Accounts. Login portal ↦ Payments ↦ CUG Balance Transfer

Step: 7 After selecting vehicle, and Click on “Add”. Enter the required amount and “Submit” option

Step: 8 Auto Recharge Transfer from CUG to Tag Accounts (Useful for Multiple Vehicles).Auto Recharge is a standing instruction for transferring amount automatically from CUG Wallet to Tags Account,based on Minimum Recharge Balance (Or) Maximum Recharge Balance.

Example: Refer below screen shot ↦ If Tag Account balance goes below minimum balance of Rs.500; AMT of Rs.1000 will be automatically pulled from CUG wallet transfer to Tag Accounts.

Login FASTag portal ↦ Payments ↦ CUG Master Accounts ↦ select “Auto Recharge” ↦ Select Tag Accounts↦ Fill Minimum Recharge Balance AMT and Maximum Recharge Balance AMT ↦ Date for start Auto Recharge “Activate” option ↦ it will show message “Inserted Successfully”.

**You can active and deactivate standing instruction and change the amount as per yourconvenient any time.

ICICI Bank launched the facility for balance enquiry through SMS and Missed Call.1.

For SMS – Send ETCBAL <vehicle Reg No> to 56767662.
For Missed Call – Give a missed call to 8010928888

Request must come from the registered mobile number for both SMS and missed call.

Standing Instructions (Only for ICICI Bank Saving Account Customers).Login FASTag portal ↦ Payments ↦ Standing Instruction ↦ select “Adhoc” ↦ enter Threshold AMT ↦ enterTop-up AMT ↦ Select “Start Date” Date ↦ “submit” option ↦ screen will pop up enter net banking user idand password for ICICI BANK saving account. For example refer screen below. If CUG balance go below threshold amount of Rs.10000. Top-up of Rs.15000 automatically will get transferfrom ICICI BANK saving account.

Login FASTag portal ↦ Payments↦ Standing Instruction ↦ select “Scheduled” ↦ Type Required AMT ↦ Date for start Standing Instruction ↦ “submit” option.Enable Standing Scheduled ↦ Scheduled by Weekly / Monthly /Quarterly.

Disclaimer:↦ * For Adhoc SI, the first SI shall be executed on the start date mentioned. Later on whenever the FASTag CUG wallet balance goes below the threshold amount, an SI will be executed within the amount mentioned in top up amount (Adhoc).

↦ *For Weekly SI, the SI shall be executed on the mentioned date and after every 7 days, till the SI is disabled (Scheduled).↦ *For Monthly SI, the SI shall be executed on the mentioned date and after every 30 days, till the SI is disabled (Scheduled).

↦ *For Quarterly SI, the SI shall be executed on the mentioned date and after every 90 days, till the SI is disabled (Scheduled).

↦ *The Standing Instruction once enabled shall be considered Active unless opted out/Disabled.

↦ *Please maintain adequate balance in your account to execute the standing instruction and credit ICICI Bank FASTag.

↦ *If there’s inadequate balance in the linked account to complete the SI, system will trigger 3 attempts to debit the account and complete SI. If all three debit attempts fail, the SI will be permanently disabled.

Fastag Banks list with Customer Care Number

Sr No.	Issuing Bank	Customer Care Helpline No
1	Axis Bank	1800-419-8585
2	ICICI Bank	1800-2100-104
3	IDFC Bank	1800-266-9970
4	State Bank of India	1800-11-0018
5	HDFC Bank	1800-120-1243
6	Karur Vysya Bank	1800-102-1916
7	EQUITAS Small Finance Bank	1800-419-1996
8	PayTM Payments Bank Ltd	1800-102-6480
9	Kotak Mahindra Bank	1800-419-6606
10	Syndicate Bank	1800-425-0585
11	Federal Bank	1800-266-9520
12	South Indian Bank	1800-425-1809
13	Punjab National Bank	080-67295310
14	Punjab & Maharashtra Co-op Bank	1800-223-993
15	Saraswat Bank	1800-266-9545
16	Fino Payments Bank	1860-266-3466
17	City Union Bank	1800-2587200
18	Bank of Baroda	1800-1034568
19	IndusInd Bank	1860-5005004
20	Yes Bank	1800-1200
21	Union Bank	1800-222244
22	Nagpur Nagarik Sahakari Bank Ltd	1800-2667183
23	Airtel Payments bank	400

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